Hibajee 11 Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy applies to the Hibajee 11 (hibajee11.app) platform. It is in effect whenever you register, play games, place bets, or simply browse the site.

Hibajee 11 believes your privacy is a fundamental right. That's why we only collect the information strictly necessary to provide our services — nothing more is gathered without cause, and no data is ever used for any other purpose without your consent.

Hibajee 11 collects data in two ways — what you provide directly, and what is automatically collected while you use the platform.

What you provide directly:

• Name, email address, phone number, and date of birth — collected at registration.
• National ID (NID) or passport details — collected during KYC verification.
• Payment details such as bKash number, Nagad, or Rocket number — collected at the time of transaction.
• Messages and attachments sent to the support team.

Automatically Collected Information:

• IP address, device type, operating system, and browser.
• Session logs — how long you spent on the platform and which pages you visited.
• Gaming and betting history — records of deposits, bets, and withdrawals.
• Information collected through cookies and similar tracking technologies.

Hibajee 11 uses the data it collects only for specific, limited purposes. Your information is never used for anything unrelated to those purposes.

Hibajee 11 does not ordinarily share your information with anyone. However, in a limited number of specific circumstances, information may be shared under defined conditions.

• Payment Providers: Only the information necessary to process a transaction is shared with bKash, Nagad, Rocket, or your bank.
• Game Provider: Providers such as Pragmatic Play and Evolution Gaming receive only the minimum data required to manage game sessions.
• Legal Obligations: Information may be disclosed under court orders, government investigations, or applicable anti-money laundering laws.
• Security Verifier: Independent auditors and security experts may access limited data solely for the purpose of reviewing platform security.
• With Your Consent: Your data may be used for other purposes if you have given explicit consent.

When sharing data with third parties, we require them to contractually uphold our privacy standards. They may only use the information for the specific purpose it was shared for.

Hibajee 11 uses cookies and similar technologies to keep the platform running smoothly and to improve your experience.

To protect your data, Hibajee 11 employs industry-leading security technology. Beyond technical safeguards, we also have organizational measures in place — including staff data protection training and access controls.

Remember — online security is a shared responsibility. Use a strong password, keep 2FA enabled, and never share your login details with anyone.

Hibajee 11 does not retain your data longer than necessary. However, certain information may be kept for a specified period to meet legal obligations and ensure security.

• Active account data: retained for as long as your account remains open.
• Financial transaction records: retained for up to 7 years for legal compliance.
• KYC documents: retained for up to 5 years after account closure.
• Support chat & email: up to 2 years after the issue is resolved.
• Marketing preferences and cookie data: retained for up to 12 months.

Once the designated retention period expires, data is securely deleted or anonymised so that no individual can be identified.

Every registered member of Hibajee 11 has clear rights regarding their personal data. To exercise these rights, email us at support@hibajee11.app.

Hibajee 11 strictly refrains from providing services to anyone under the age of 18. We do not collect data from minors, and if we become aware that such data has been collected, it is deleted immediately and the associated account is closed.

If a parent or guardian suspects their minor child has created an account on Hibajee 11, please contact support@hibajee11.app immediately. We will treat the matter as our highest priority.

Hibajee 11's servers and data centers may be located in various parts of the world. All international data transfers are carried out in accordance with global data protection standards.

When data is transferred outside Bangladesh, the same level of protection is maintained. Data protection agreements are in place with all third parties, binding them to uphold our standards.

If you have any questions, concerns, or requests regarding our Privacy Policy, feel free to reach out to us directly. We typically respond within 48 hours.