Legal Documents

Hibajee 11 Terms & Conditions — Complete Platform Usage Policy

Please read these Terms & Conditions carefully before registering on Hibajee 11. By using the platform, you are deemed to have read and accepted these terms.

Last Updated: 1 January 2026
Available in Bengali 18+ Only

Key Policy Summary

What matters most when using Hibajee 11

Account Registration
Each user may register only one account. The minimum age requirement is 18. Accurate information must be provided at registration — accounts created with false details may be closed.
Deposits & Withdrawals
Deposits can be made via bKash, Nagad, and Rocket. Winnings are typically sent to your mobile wallet within 15 minutes. Larger amounts may require verification.
Bonus Policy
Every bonus offer comes with specific wagering requirements. Bonus funds cannot be withdrawn directly — they become withdrawable only after the required bet amount has been completed.
Security & Privacy
Your personal information and financial data are protected by SSL encryption. We do not sell or share your data with third parties.
Responsible Gaming
Hibajee 11 is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all users.
Prohibited Activities
Fraud, money laundering, using another person's account, and the use of bot software are strictly prohibited. Any account found engaging in such activity will be permanently closed.
1 Introduction & General Terms

These Terms & Conditions apply to the Hibajee 11 platform (hibajee11.app) and all related services. By registering an account, playing games, or placing bets on Hibajee 11, you confirm that you have read and fully accepted these terms.

We reserve the right to update these Terms & Conditions at any time. Any changes will be published as an updated version on the website and communicated to your registered email. Continued use of the platform after changes take effect constitutes acceptance of the new terms.

Important: Hibajee 11 is strictly for users aged 18 and above. Providing false information about your age will result in account closure, and any funds on account may be forfeited.

2 Account Registration & Management

You must provide accurate and up-to-date information when registering on Hibajee 11. Each person may hold only one account. If multiple accounts belonging to the same individual are detected, all of them will be closed and any remaining balance may be forfeited.

  • You must provide your full name, email address, phone number, and date of birth accurately at the time of registration.
  • Keep your account password confidential — never share it with anyone.
  • Sharing your account with or allowing access by third parties is strictly prohibited.
  • Hibajee 11 may suspend an account at any time if suspicious activity is detected.
  • To close your account, send a written request to the support team.
  • Email verification must be completed within 30 days of registration.
3 Deposit, Withdrawal & Payment Policy

Deposits on Hibajee 11 can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit is ৳100. The minimum withdrawal amount is ৳200 per transaction.

Winnings are generally paid out within 15 minutes of a request. For larger payouts (over ৳50,000), a security verification is carried out, which may take 24 to 48 hours.

  • The payment method used for withdrawals must match the one used for deposits (to prevent money laundering).
  • Deposits from another person's payment account are not accepted.
  • If a payment fails for any reason, contact the support team with proof of the transaction.
  • No interest or returns are paid on deposited funds.
  • If you have an active bonus, withdrawals may be restricted until the relevant wagering requirements are met.

Please Note: A withdrawal request cannot be cancelled once it has been submitted. Once processing begins, it can no longer be reversed.

4 Bonuses & Promotional Offers

Hibajee 11 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own specific terms and conditions, which are listed alongside the offer. Make sure to read them carefully before claiming any bonus.

  • The welcome bonus applies once only, on your first deposit.
  • Withdrawing bonus funds typically requires completing a wagering requirement of 20x to 35x.
  • Claiming bonuses from multiple accounts under the same household or device is prohibited.
  • Bonuses are generally valid for 30 days — any unused bonus funds will be forfeited once the period expires.
  • If bonus abuse is suspected, Hibajee 11 reserves the right to void the bonus without prior verification.
  • To qualify for a referral bonus, the referred person must register using a separate device and unique details.
5 Betting Rules

Once a bet placed on Hibajee 11 is being processed, it cannot be cancelled. Always verify the odds and stake carefully before confirming your bet. If a technical error causes incorrect odds to be displayed, we reserve the right to void the affected bet.

  • Minimum bet is ৳50; maximum limits vary by account tier and event.
  • Odds displayed before a match are not final and may change before the match begins.
  • Hibajee 11 is not liable for bets that fail to confirm due to internet connectivity issues during live betting.
  • If a match is abandoned or cancelled, the stake for that bet will be refunded.
  • If there is evidence of betting on fixed matches or using leaked information, the account will be closed and any payouts will be voided.
  • In a parlay bet, all selections must be correct — if any one fails, the entire bet is lost.
6 Responsible Gaming

Hibajee 11 believes entertainment should be fun — not a source of financial stress. That's why we actively promote responsible gaming. If you feel your gaming habits are getting out of control, the tools below are here to help.

Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set; increasing a limit requires a 7-day waiting period.
Time Limit: Set a daily limit on how long you spend gaming. Once the limit is reached, you will be logged out automatically.
Cooling-Off Period: Temporarily suspend your account for anywhere from 24 hours up to 6 months.
Self-Exclusion: To permanently close your account, submit a written request to the support team. Permanently closed accounts cannot be reopened.
7 Prohibited Activities

The following activities are strictly prohibited on Hibajee 11. Violating these restrictions will result in permanent account closure and may lead to legal action where necessary.

  • Using funds derived from money laundering or illegal sources on the platform.
  • Using bots, scripts, or any automated software to play games or place bets.
  • Match fixing or betting using insider information.
  • Bonus abuse — including the use of multiple accounts or identities.
  • Exploiting cyberattacks, hacking, or system vulnerabilities.
  • Harassing, threatening, or defrauding other users.
  • Managing an account on behalf of a minor.
8 Intellectual Property & Content Policy

The Hibajee 11 website, app, logo, graphics, game interfaces, and all content are protected by copyright. No content may be reused, modified, or distributed without prior written permission from Hibajee 11.

Game content is the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, etc.). Hibajee 11 distributes these games solely under license.

9 Limitation of Liability

Hibajee 11 always strives to deliver reliable service. However, certain circumstances — such as server maintenance, internet disruptions, or unforeseen technical faults — may cause service interruptions. Hibajee 11 cannot be held fully liable for any losses arising from such situations.

  • Hibajee 11 is not responsible for any losses caused by issues with a user's own internet connection or device.
  • Hibajee 11 is not directly liable for delays or errors caused by third-party payment systems.
  • Any loss resulting from sharing your account credentials with others is the user's own responsibility.
  • Decisions regarding gaming outcomes are final and non-disputable unless there is evidence of a technical error.
10 Account Closure & Breach of Terms

Hibajee 11 reserves the right to suspend or close any account for any reason, or for no stated reason. Users are generally informed of the reason. In cases of terms violation, funds remaining in the account may not be returned.

If you wish to close your account, email support@hibajee11.app. You will be given the opportunity to withdraw any eligible balance before the account is closed, provided the closure is not due to a breach of terms.

11 Governing Law & Dispute Resolution

Hibajee 11 operates under an international gaming licence. Any disputes arising from use of the platform will first be addressed through negotiation.

For any complaints, please first email support@hibajee11.app with full details. We aim to respond within 48 hours. If the matter remains unresolved, you may escalate your complaint to the relevant licensing authority.

Contact
For any complaints or queries:
Email: support@hibajee11.app
Support: 24/7 Live Chat (log in to the platform)
12 Policy on Changes to Terms

Hibajee 11 may update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email. Minor changes (such as spelling corrections or clarifications) may take effect without separate notice.

Continued use of Hibajee 11 after any changes are made constitutes acceptance of the updated terms. If you do not agree to the new terms, we recommend closing your account.

Key Points
Minimum age is 18 — strictly enforced.
Each individual may hold only one account.
Bonuses are generally valid for 30 days.
Use the same payment method for both withdrawals and deposits.
All transactions are secured with 256-bit SSL encryption.
Related Pages
Privacy Policy Responsible Play About Us FAQ
Play by the Rules

Once you understand all the rules, join Hibajee 11 now and play safely.

Register Already a member

FAQs

Hibajee 11 offers three main support channels. The fastest is Live Chat — once logged in, look for the chat icon at the bottom right of the platform. A support agent typically connects within 2 minutes. For email support, write to support@hibajee11.app with full details and expect a response within 24 to 48 hours. For complex issues or payment-related matters, attaching screenshots or supporting evidence speeds up resolution. Support is available in Bengali seven days a week, around the clock — so help is always on hand, even at night or on holidays. Many common questions are also answered on the FAQ page.

If the app won't open or you're having issues with an older version, try these steps. Start by restarting your phone — this alone fixes the problem in most cases. Next, check for updates: Android users can search for Hibajee 11 on the Google Play Store and tap Update if available. iOS users can do the same on the App Store. If the app won't open at all, uninstall it and reinstall it fresh — this clears out any old cache. If you're having trouble installing the app or need to download the APK directly from the site, contact the support team and they'll send you a direct download link for the latest version. If your internet connection is fine but the issue persists, check that your phone's date and time are set correctly — an incorrect time setting can sometimes prevent the app from connecting.

You've Read the Terms — Now Let's Play

Register for free on Hibajee 11, claim your welcome bonus, and start playing safely.

Free Registration bKash Payment Bengali Support 24/7 18+ Only
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